Shipping
When it comes to shipping your fishing products, TSURU understands the importance of reliable and efficient delivery. We work with trusted shipping providers to ensure your order arrives safely and on time. Read on to learn more about our shipping process, potential delays, and associated costs.
*We currently only ship within Canada!*
Shipping Providers
At TSURU, we partner with reputable shipping providers to offer you a variety of options for your convenience. Here are the shipping providers we work with:
- Post Canada: With their extensive network and reliable service, Post Canada ensures that your fishing products are delivered securely and efficiently.
- Delivro: Known for their fast and dependable shipping, Delivro is a trusted choice for getting your fishing rigs to your doorstep in a timely manner.
- UPS: As a global leader in logistics, UPS guarantees reliable shipping services, allowing you to track your package every step of the way.
Shipping Process
Once you place an order with TSURU, our dedicated team works diligently to process and ship your order as quickly as possible. Here's an overview of our shipping process:
- Order Confirmation: After you complete your purchase, you will receive an order confirmation email with the details of your purchase.
- Processing: Our team carefully prepares your fishing products for shipment, ensuring they are packaged securely to prevent any damage during transit.
- Shipping Label Creation: Once your order is ready to be shipped, we generate a shipping label with the necessary information for the chosen shipping provider.
- Handover to Shipping Provider: We then hand over your package to the selected shipping provider, who will take care of the transportation and delivery.
- Tracking Information: You will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your package.
- Delivery: Finally, your fishing products will be delivered to your designated address, ready for your next fishing adventure.
Shipping Delays
While we strive to provide prompt and reliable shipping services, unforeseen circumstances may occasionally cause delays. Rest assured, we will do our best to keep you informed and minimize any potential delays.
*Please note that you may experience temporary order processing delays as we monitor and adapt to the COVID-19 situation. We are shipping orders in chronological order - first come, first ship. A shipping confirmation email will be sent once your order ships.*
Shipping Costs
Shipping costs are determined based on various factors, including the weight and dimensions of your order, as well as the destination. During the checkout process, you will be provided with the available shipping options and their associated costs. We aim to offer competitive shipping rates while ensuring the safe and timely delivery of your fishing products.